Voltn contact and support
No automated answering machines, no ticket number 4872. A real person, within 24 hours.
Contact our team
Our experts are available to advise you Monday to Friday, from 9:00 AM to 6:00 PM.
Need help or support
with our solutions?
Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM.
Have any questions?
Is communication with support confidential?
Yes. Our support teams are based in France and handle all requests in compliance with GDPR, maintaining the same rigorous security standards applied to our data hosting (ISO 27001, with hosting exclusively in France).
Can I find an answer without contacting support?
Yes. Voltn provides an online knowledge base, accessible at any time, featuring tutorials and answers to the most frequently asked technical questions.
Support or sales: what’s the difference?
Our sales team handles demo requests and pre-purchase inquiries at +33 (0)5 61 61 20 10. For technical support, existing customers can reach us at +33 (0)5 82 95 41 33.
How can I contact Voltn (formerly NetExplorer) technical support?
You can reach the Voltn support team by phone at +33 (0)5 82 95 41 33 or via our contact form, Monday to Friday from 9 a.m. to 6 p.m.
But let's be honest, our cloud-based file storage and sharing solution is much easier.